If the carrier you want is not in the Available Carriers list, you may need to add it.
FAQs
How do I assign a carrier to a consignee?
Once a consignee has been added to your database, you can assign carriers to the consignee. You can assign a carrier to a consignee through the appropriate Consignees page (Data Management > Marketer Consignees) or (Data Management > Seller Consignees).
What if you don’t see a terminal listed in the Available Terminals column?
If the terminal you want is not in the Available Terminals list, you may need to add it or call PetroEx Support at 1-800-982-1583 (for North America) or 1-855-493-0260 (for Global) for additional information on the terminal.
How do I assign consignees to a terminal?
Once a consignee has been added to your database, you need to assign that consignee to the terminal or terminals where that consignee is allowed to load product. Terminal assignments can be made through the Seller (Data Management > Seller Consignees) or Marketer Consignees page (Data Management > Marketer Consignees). Once a consignee has been assigned to a terminal, DTN TABS recognizes that consignee as authorized for entry to that
How do I add a consignee?
The Consignee pages allows you to add and manage consignees. DTN TABS defines a consignee”as the customer or the buyer of the product. In some cases a consignee may be a ShipTo location for the customer. In other cases, the consignee may designate the BillTo location of the customer. If you are a seller, use the Seller Consignee page (Data Management > Seller Consignees)
Can DTN TABS reports be exported to back office applications or emailed in a file format?
Most DTN TABS reports can be exported to an Excel, XML or an ASCII text file format for emailing or downloading into a back office application. That saves you the time and provides a handy method for making sure all your systems are in sync. Other reports, like the Real Time Transaction Report, are strictly for online viewing.
What kind of reports can I create using DTN TABS?
DTN TABS provides a wealth of reports that can help you zero in on the information you need, when you need it. Options include: BOL Reports provide invaluable information about BOL activity for a given time period. Allocation Reports help you track allocations for a specific terminal or terminal group and a specific consignee or consignee group. Setup
Can I setup product families that are different from PIDX families?
Yes. You can group products any way you want through the Product Groups page (Data Management > Product Groups) . Once you set up a product group, you can assign product to it through either the Product Groups page (Data Management > Product Groups) or the Products page (Data Management > Products ).
What are Product Families?
Product families are product groupings as defined by the Petroleum Industry Data Exchange (PIDX).
How do I add a product?
You can use the Products page (Data Management > Products) to add and manage products or through the ADMLOD process.