How does Alerts Sender List work?
Reading Time: < 1 minuteLocation: Alerts > Email Preferences > Senders You can have a separate sender for each type of alert. Or you can designate your alerts to come from your company’s help center. When DTN TABS detects an alert situation, it generates an email to your specified receivers for that type of alert. The alerts sender that you specify in the From portion
Read MoreHow does DTN TABS know when a third party relationship exists?
Reading Time: < 1 minuteIf there is a different Shipper ID, blanks, or 000 in the Real-time Auth record, DTN TABS is alerted that an additional customer authorization is required. When this field is equal, only one authorization is processed. DTN TABS uses the Exchange ID as a Seller Consignee Number. The Exchange ID is provided to the seller by the shipper.
Read MoreHow does Global Product Override (GPO) work?
Reading Time: 2 minutesA Global Product Override (GPO) is a quick way to add product to a product allocation that has been exhausted or nearly exhausted. This helps you keep traffic moving at the rack if you have the product available. For example,when a product allocation is running low and the customer needs to load more product than
Read MoreHow does the Alerts Receiver List work?
Reading Time: < 1 minuteLocation: Alerts > Email Preferences > Receivers You can set up individual contacts and then group them into lists. Multiple lists can be created and managed independently of each other.
Read MoreHow does the TABS Defaults page work?
Reading Time: < 1 minuteEvery company does business according to its own rules and requirements. The Defaults page (Admin > TABS Defaults) lets you set up your DTN TABS system so that it coincides with your way of doing business. The options that you select on this page are applied by DTN TABS on a global, system-wide basis. That saves you time when you are setting up your
Read MoreHow is a Rack Marketer approved?
Reading Time: < 1 minuteRack Marketers are approved by a supplier who either has an inventory position or an exchange relationship with an inventory holder at terminals. You can setup a rack marketer that is approved by an inventory position holder. Here’s how to approve a rack marketer: From the Admin menu, select TABS Marketers. The Approved Marketers page opens and displays all existing approved
Read MoreHow often does DTN TABS check to see if something has occurred that should trigger an alert?
Reading Time: < 1 minuteOnce an alert has been set up, DTN TABS checks processing every 5 minutes to determine whether a transaction has occurred that should trigger an alert. If so, the system sends the alert to the address as defined through this page.
Read MoreI want to receive an alert notification whenever a terminal becomes inactive. How do I do this?
Reading Time: < 1 minuteYou can set up a terminal inactivity alert through the Terminal Inactivity page (Alerts > Terminal Inactivity).
Read MoreOnce approved for DTN TABS what can marketers do?
Reading Time: < 1 minuteMarketers can use DTN TABS for: Credit controls to manage or lock-out their own customers Product controls to control the volume they’re willing to re-sell Real-time BOLs to feed their own billing systems
Read MoreWhat are Deny Alerts?
Reading Time: < 1 minuteDeny Alerts notify you when a denial has occurred due to a database setup error, terminal setup error, or the exhaustion of a credit or product allocation.
Read MoreWhat are Override Alerts?
Reading Time: < 1 minuteOverride alerts notify you when a possible override has occurred at a terminal for which the DTN TABS service has previously issued a deny. The Override Alert page (Alerts > Override) allows you to setup and modify override alerts.
Read MoreWhat are Product Families?
Reading Time: < 1 minuteProduct families are product groupings as defined by the Petroleum Industry Data Exchange (PIDX).
Read MoreWhat are Terminal Inactivity Alerts?
Reading Time: < 1 minuteTerminal Inactivity Alerts notify you when DTN TABS inactivity at a terminal has exceeded a pre-defined length of time. Inactivity is defined as a lack of flow of DTN TABS transactions from the terminal to DTN TABS and back. Inactivity generally indicates a connection issue between DTN TABS and the terminal.
Read MoreWhat if a terminal is not listed in the Available Terminals column?
Reading Time: < 1 minuteIf the terminal you want is not in the Available Terminals list, you may need to add it or call DTN PetroEx Support for additional information on the terminal. See the Contact Us section for more information on communicating with support.
Read MoreWhat if I don’t see a carrier listed in the Available Carriers column?
Reading Time: < 1 minuteIf the carrier you want is not in the Available Carriers list, you may need to add it.
Read MoreWhat if I don’t see a carrier listed in the Available Carriers column?
Reading Time: < 1 minuteIf the carrier you want is not in the Available Carriers list, you may need to add it.
Read MoreWhat if you don’t see a terminal listed in the Available Terminals column?
Reading Time: < 1 minuteIf the terminal you want is not in the Available Terminals list, you may need to add it or call PetroEx Support at 1-800-982-1583 (for North America) or 1-855-493-0260 (for Global) for additional information on the terminal.
Read MoreWhat information is in the Product Report?
Reading Time: < 1 minuteThe Product Report page (Report > Setup Reports > Product Report) makes it possible to print a list of the products in your DTN TABS database. You can select the products to be included in your report by PIDX Code, Product Name, and Product Family.
Read MoreWhat is information is in the Consignee Group Report?
Reading Time: < 1 minuteThe Consignee Group Report (Reports > Setup Reports > Consignee Group Report) provides information about the Consignee Groups in your DTN TABS database. You can use the report to be sure the right consignees have been associated to the right consignee groups. You can define the report to include all of the Consignee Groups in your DTN TABS database. Or you can select a single
Read MoreWhat is the Product Override Settings page?
Reading Time: < 1 minuteThe Product Override Settings page (Admin > Configuration > GPO > Product Override Settings) enables you to define GPO settings for the Load Assistance Dashboard and Allocation Viewer. You can define the maximum number of loads that can be applied to a global product override and the number of gallons per GPO load.
Read MoreWhat is the SPLC Master Report?
Reading Time: < 1 minuteYou can use the SPLC Master Report (Report > Other Reports > SPLC Master Report) to look up Standard Point Location Codes (SPLCs). The SPLC is a unique identifier for the city or town where a terminal is physically located. This number is maintained and distributed by the National Motor Freight Traffic Association.
Read MoreWhat is the TABS Users page?
Reading Time: < 1 minuteAdministrators can use the TABS Users page (Admin > TABS Users) to add and manage users within DTN TABS. In addition to setting up user Login names and passwords, you can use this page to select each user’s role or authority for accessing various pages and performing tasks.
Read MoreWhat is the User Details Report?
Reading Time: < 1 minuteThe User Details Report page (Reports > Setup Reports > User Details Report) provides a list of all the users in your DTN TABS database. The report includes the user’s name and login, as well as the user’s authorization level and code. This page can be viewed and used by authorized users only.
Read MoreWhat kind of alert notifications can I create?
Reading Time: 3 minutesYou can create an alert for the following: Terminal Inactivity Alerts (Alerts > Terminal Inactivity) notifies personnel when a terminal quits sending DTN TABS any information at a configurable threshold. There is also an optional Terminal Resumed Activity alert that can be selected.. Deny Alerts (Alerts > Deny) warns personnel when a Setup Denial (ex – Deny 5 – Invalid Consignee), Credit
Read MoreWhat kind of allocation notifications can be set up through DTN TABS?
Reading Time: < 1 minuteYou can use DTN TABS to set up the following: Credit allocations Product allocations Mass Edit Allocations Mass Delete Allocations Move Allocations Setup Global Product Overrides
Read MoreWhat kind of reports can I create using DTN TABS?
Reading Time: < 1 minuteDTN TABS provides a wealth of reports that can help you zero in on the information you need, when you need it. Options include: BOL Reports provide invaluable information about BOL activity for a given time period. Allocation Reports help you track allocations for a specific terminal or terminal group and a specific consignee or consignee group. Setup
Read MoreWhat type of BOL Reports are available?
Reading Time: 2 minutesReports available through the BOL Reports (Reports > BOL Reports) panel are: Admin Activity Report provides a summary of administrative activities that have been performed within your DTN TABS system during a specified period. You can use it to track records added, updated or deleted; ADMLODs performed; BOLs received; and reports generated. BOL History (BOLS > BOL History > Backup BOL Data) allows you to re-retrieve any previously received BOL
Read MoreWhat type of credit allocation alerts are available?
Reading Time: < 1 minuteAllocation Alerts send a credit allocation alert when: The remaining amount of a selected credit record is less than the specified percentage. A credit record is refreshed. A specified percent of a credit record is or is not lifted within a certain number of days after the initial activation of the credit allocation.
Read MoreWhat type of Deny Alerts can you create?
Reading Time: < 1 minuteThe Deny Alerts page (Alerts > Deny) lets you set up the following types of alerts: · Credit Deny issues an alert whenever a load is denied based on a credit allocation being exhausted. · Product Deny issues an alert whenever a load is denied based on a product allocation being exhausted. · Customer Alert issues an alert to the specified consignee or consignee group
Read MoreWhat types of Allocation Reports are available?
Reading Time: < 1 minuteDTN TABS provides the following Allocation Reports (Reports > Allocation Reports): Allocations Report contains detailed summary of credit and product allocations for a terminal or terminal group and consignee or consignee group. Product Allocation Report creates a report of all the product allocation records in your DTN TABS database. Allocations Error Report provides a detailed summary of allocation errors for a terminal or terminal group
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